Terms of Service

1. Introduction

These Terms of Service ("Terms") form a legally binding agreement between you ("User", "you") and LowCodeApps ("we", "us", "our") governing your access to and use of our platform, tools, features, and related services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. The Service

LowCodeApps provides a cloud-based platform that enables users to design, build, deploy, and manage software applications ("User Applications"). We provide tools and infrastructure only. We do not create, operate, control, or assume responsibility for any User Applications.

3. User Responsibilities

You are solely responsible for:

• Your User Applications and how they function
• All content, data, prompts, instructions, files, and materials you upload, process, or store
• Compliance with applicable laws and regulations, including privacy, consumer protection, and intellectual property laws
• Obtaining all necessary rights, permissions, and user consents
• Your end users and their interaction with your applications
• Maintaining backups of your data and configuration

LowCodeApps is not responsible for your applications or their use.

4. Accounts

You must provide accurate and complete information, keep your credentials secure, and are responsible for all activity under your account. We are not liable for unauthorized access caused by your failure to secure your account. We may suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to use the Service to violate any laws or regulations, infringe intellectual property or privacy rights, distribute malware or harmful content, abuse APIs or system resources, interfere with or disrupt the Service, reverse engineer the platform, or circumvent billing, security, or usage controls.

We may investigate and take action, including suspension, restriction, or removal of content or applications, at our sole discretion and without prior notice.

6. AI Features and Generated Output

Important: If the Service includes AI-enabled features, prompts, assistants, code generation, workflow automation, or model-based suggestions, additional rules apply.

• No warranty of accuracy. AI-generated output may be incomplete, inaccurate, biased, unlawful, infringing, insecure, or otherwise unsuitable for your intended use.
• Human review required. You are solely responsible for reviewing, testing, validating, and approving any AI-generated output before use, publication, deployment, or reliance.
• No professional advice. AI features do not provide legal, financial, medical, compliance, security, or other professional advice.
• No uniqueness guarantee. We do not warrant that any output will be unique, protectable, non-infringing, or available for exclusive use.
• Security responsibility. You must independently assess generated code, configurations, or workflows for security vulnerabilities, defects, and compliance issues.
• Prohibited high-risk use. You may not use AI features for decisions that produce legal or similarly significant effects on individuals unless all required human review, notice, consent, and legal safeguards are in place.
• Provider dependency. AI features may rely on third-party model or infrastructure providers, and may change, degrade, or be withdrawn at any time.

7. User Content

You retain ownership of your content, code, prompts, data, and materials ("User Content"). You grant LowCodeApps a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, cache, reformat, and otherwise use User Content solely to provide, maintain, secure, support, and improve the Service, enforce these Terms, and prevent abuse.

You represent and warrant that you have all necessary rights to use and share your User Content.

8. Service Scope

The Service is a development and deployment platform. LowCodeApps is not responsible or liable for any User Applications, their performance, behavior, outputs, or outcomes. You are solely responsible for your applications, their operation and use, and compliance with applicable laws.

9. User Applications and End Users

You acknowledge that User Applications are created and controlled by you, that LowCodeApps is not a party to any relationship between you and your end users, and that you are solely responsible for support, compliance, disclosures, and liability related to your applications.

10. Third-Party Services

The Service may rely on or integrate with third-party providers, including hosting, payments, analytics, AI model providers, and other infrastructure. LowCodeApps is not liable for any failure, outage, data loss, degradation, or damage caused directly or indirectly by third-party services. Use of third-party services is at your own risk.

11. Fees and Billing

If you use paid features, fees may be subscription-based or usage-based. You are responsible for monitoring your usage and applicable taxes. Annual plans include a 30-day money-back guarantee — no questions asked. All other payments are non-refundable unless required by applicable law. See our Refund Policy for full details. We may update pricing with reasonable notice.

12. Service Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee uptime, availability, error-free operation, continuity of AI features, or data preservation. The Service may be interrupted, delayed, changed, or unavailable at any time. You are solely responsible for maintaining backups.

13. Service Levels (Enterprise)

Certain customers may enter into separate agreements, including service level agreements or enterprise contracts, that define uptime, support, or remedies. In case of conflict, those agreements will prevail over these Terms.

14. Experimental Features

We may offer beta, preview, or experimental features, including AI features. These features may be unstable, incomplete, modified, degraded, or discontinued at any time and are provided without warranties or guarantees. LowCodeApps shall have no liability arising from such features.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and without warranties of any kind. We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and security. Use of the Service is at your own risk.

16. Limitation of Liability

To the maximum extent permitted by law, LowCodeApps shall not be liable for indirect, incidental, special, consequential, or punitive damages; loss of data, revenue, profits, goodwill, or business opportunities; service interruptions; model failures; or security incidents caused by third parties or User Applications.

Our total aggregate liability shall not exceed the greater of (a) the amount paid by you in the 12 months prior to the claim, or (b) €100.

17. Indemnification

You agree to defend, indemnify, and hold harmless LowCodeApps and its affiliates, officers, directors, employees, contractors, agents, shareholders and owners from any claims, damages, liabilities, losses, and expenses arising from:

• Your use of the Service
• Your User Applications
• Your User Content
• Your end users
• Your violation of these Terms or applicable laws

18. Data and Privacy

We process data in accordance with our Privacy Policy. You are responsible for ensuring you have lawful rights to all data, complying with applicable data protection laws, and obtaining all necessary user consents. Where applicable, the parties may enter into a Data Processing Agreement ("DPA"). Unless otherwise agreed, you act as the data controller and LowCodeApps acts as the data processor.

19. Force Majeure

LowCodeApps is not liable for delays or failures caused by events beyond our reasonable control, including infrastructure failures, internet outages, acts of government, labor disputes, natural disasters, war, cyberattacks, or third-party service disruptions.

20. Suspension and Termination

We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, your use poses a risk to the platform, or as required by law. Upon termination, your access ends immediately and we may delete your data without obligation to restore it. We are not liable for any resulting loss or damages.

21. Changes to Terms

We may update these Terms from time to time. If changes are material, we will provide notice. Continued use of the Service constitutes acceptance of the updated Terms.

22. Governing Law

These Terms are governed by the laws of Italy. If you are a consumer in the European Union, you also benefit from any mandatory protections under the laws of your country of residence.

23. Consumer Rights

Nothing in these Terms limits any rights you may have as a consumer under applicable law.

24. No Personal Liability

You agree that no individual associated with LowCodeApps, including its officers, directors, employees, or shareholders, shall be personally liable for any claims relating to the Service or these Terms.

25. Contact

For questions about these Terms, contact legal@lowcodeapps.dev.